At CBDLY, we uphold the highest standards of accuracy, fairness, and transparency in our content. We take all complaints and concerns regarding our editorial content seriously and are committed to addressing them promptly and fairly.
Submitting a Complaint
If you believe that any content on CBDLY violates journalistic standards, contains factual inaccuracies, lacks balance, or breaches ethical guidelines, we encourage you to submit a complaint. Complaints can be made via email to [[email protected]].
Please include the following information in your complaint
- Description: Clearly outline the specific article, content, or issue that is the subject of your complaint.
- Details: Provide detailed information about the nature of the concern, citing specific inaccuracies or breaches of standards.
- Supporting Information: Include any relevant evidence or sources that support your complaint.
Complaint Handling Process
Upon receiving a complaint, we will acknowledge receipt within [specify timeframe, e.g., 48 hours] and initiate an investigation into the matter. Our editorial team will review the content in question and assess its adherence to our editorial standards.
Resolution
After conducting a thorough review, we will respond to the complaint within a reasonable timeframe, outlining the findings and any actions taken. If the complaint is found to be valid, we will take appropriate corrective measures, which may include issuing corrections, clarifications, or retractions as necessary.
Appeals
If you are not satisfied with our initial response to your complaint, you have the right to request a further review. Please indicate in writing why you believe the resolution was unsatisfactory, and we will conduct a secondary review by senior editorial staff.
Transparency and Updates
We are committed to transparency throughout the complaints process. Any updates or resolutions regarding complaints will be communicated on the relevant article or content in question, indicating any corrections or clarifications made.
Confidentiality
All complaints will be handled with utmost confidentiality and in compliance with data protection laws. Personal information shared in the course of a complaint will be used solely for the purpose of investigating and resolving the issue.
Contact Us
For any editorial complaints or concerns, please contact us at [[email protected]].
Thank you for helping us maintain the integrity and quality of content on CBDLY by bringing your concerns to our attention.